Order Notes Now Support History Tracking – Improved Accountability & Collaboration

What’s New?

You can now track the full history of Order Notes, including who added or modified a note and when it was done. This feature brings better clarity, accountability, and audit support for florists and sales staff handling orders.

Navigation:

Orders → Action Column → Click Note Icon (Also from Update Order Screen)

How It Works

1. Click the Note icon on any order (Also from update order can access).

2. A popup will appear, now split into two sections:

   • Note: The editable field where you enter or update your order note.

   • Note History: A section that shows all past notes and updates.

3. When you save a new note, it’s added to the top of the history list.

4. Each entry in Note History shows:

   • The full note text

   • Updated by (user name)

   • Date & time 

Why It Helps:

• Track all updates – See what was written and when
• Know who made changes – Each entry is user-stamped
• Resolve issues easily – Useful for audits or customer questions
• Improve teamwork – Everyone sees the full note history