New Reasons added: "Duplicate Order" and "Wrong Payment Option"

Modified on Thu, 12 Jun at 10:12 PM

What’s New?
Florists can now select “Duplicate Order” and “Wrong Payment Option” as reasons when canceling an order.


Navigation:

Order -> Action -> Cancel Order Screen


In the cancel order screen, the Reason Dropdown, you’ll now see the two new options:

  • Duplicate Order

  • Wrong Payment Option



Why It Helps

  • Clearly track why orders are canceled.

  • Avoid confusion during refunds or order audits.

  • Improve internal workflows.


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