Gain more Review: Collect Recipient Reviews and Thank you notes

Modified on Thu, 12 Jun at 10:11 PM

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We’re excited to introduce a new feature that helps you showcase real customer experiences on your website – Recipient Reviews via QR Code.


What’s New?

When a customer sends flowers to someone, the recipient can now scan a QR code printed on the super ticket to leave a review. These reviews are then displayed directly on your website, helping you build credibility and attract more customers.


How It Works: Say Thank You with a Smile! 

When someone receives flowers, we make it easy for them to express their gratitude using a QR code printed on their flower card.

 

1. Enable QR Code printing on Super Ticket

Navigation: Configuration → Settings → Print Settings


Enable the “Print QR code” toggle in Print Settings to start printing QR codes on your super tickets.

           





Note:


Please note that this is a new feature, and it is not always possible to customize the position of the QR code to each specific florist.  


2. Recipient Scans the QR Code

When recipients scan the QR code, it opens a special thank-you page from your store, just for them.



3. Recipient: Say Thank You — Step by Step

Below is a step-by-step of what your recipient will see


Step 1: Click “GET STARTED”


Step 2: Type Your (Recipient's) Message


Step 3: Upload a Picture


Step 4: Enter your Email ID


Step 5: Share your Selfie 

                 

Step 6: We Send the Thank You Card


That’s It!

Your customer will receive a lovely thank-you card from the recipient in their email.



4. Reviews Appear on Your Website

  • The submitted review is automatically published to your website, in the "Recipient Reviews" section as shown below.

  • This helps boost trust and gives your future customers a real sense of your quality and service.



Why This is Awesome

  • Win your customer's happiness and loyalty.

  • Collect more reviews. 

  • Showcase real-life experiences with pictures and reviews on your website and increase your website's order volume.

  • Win your website visitors' trust and loyalty and convert them into customers. 

  • Help convert your recipients into customers.



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