Hana Support Hours

Modified on Wed, 4 May, 2022 at 8:43 AM

The Support and Customer Service Teams are available on the following schedules.  


Normal Service Hours:

  • Monday thru Friday:  8:30 AM - 8:30 PM EST
  • Saturday:  8:30 AM - 5:30 PM EST



We are pleased to announce the Hana Support and Customer Service teams have extended the business hours during the holiday schedule below.  We hope you take advantage of the holiday business hours.  


Holiday Support Hours

  • 8:30 AM to 10:30 PM EST 
  • If the holiday falls on a Sunday, Support will be available on that Sunday

List of Holidays

  • Valentine's Day (February 14)
    • Extended hours start 10 days before Valentine's Day
  • Mother's Day
    • Extended hours start 7 days before Mother's Day
  • Thanksgiving
    • Extended hours start 7 days before Thanksgiving
    • Service is available on Black Friday (the day after Thanksgiving)
  • Christmas
    • Extended hours start 7 days before Christmas

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